Privacy Policy

At Chandrakumar Technologies Private Limited (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.chandrakumatech.com (the “Site”), or use our services. By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our Site.

1. Information We Collect

We may collect the following types of information when you interact with our Site or services:

1.1. Personal Information:

• Name, email address, phone number, and mailing address.
• Payment information (e.g., credit/debit card details) when you make a purchase.
• Account login credentials (if applicable).

1.2. Non-Personal Information:

• IP address, browser type, operating system, and device information.
• Pages visited, time spent on the Site, and other usage data collected through cookies and similar technologies.

1.3. Information You Provide Voluntarily:

• Information submitted through contact forms, inquiries, or customer support requests.
• Feedback, reviews, or survey responses.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders, including payment processing and delivery.
• To provide customer support and respond to your inquiries.
• To improve our products, services, and website functionality.
• To send you updates, promotional offers, and other communications (with your consent, where required).
• To comply with legal obligations and enforce our Terms and Conditions.
• To detect, prevent, and address fraud, security breaches, or other technical issues.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

3.1. Service Providers:
We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and IT support providers.

3.2. Legal Compliance:
We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders.

3.3. Business Transfers:
In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.

3.4. With Your Consent:
We may share your information with third parties if you have provided explicit consent for us to do so.

4. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your browsing experience and collect usage data. Cookies are small files stored on your device that help us analyze website traffic and improve our services.

4.1. Types of Cookies We Use:

• Essential Cookies: Necessary for the operation of the Site.
• Performance Cookies: Help us understand how visitors interact with the Site.
• Functional Cookies: Enable enhanced functionality and personalization.
• Advertising Cookies: Used to deliver relevant advertisements.

4.2. Managing Cookies:
You can manage or disable cookies through your browser settings. However, please note that disabling cookies may affect the functionality of the Site.

5. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure servers and encryption for sensitive data.
• Regular security audits and updates.
• Restricted access to personal information on a need-to-know basis.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access, update, or delete your personal information.
• The right to object to or restrict certain data processing activities.
• The right to withdraw consent for marketing communications.
• The right to file a complaint with a data protection authority.

To exercise your rights, please contact us at info@chandrakumartech.com.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our Site is not intended for children under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that we have collected information from a child without parental consent, we will take steps to delete it.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on this page, with the “Last Updated” date revised accordingly. Your continued use of the Site after any changes constitutes your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Chandrakumar Technologies Private Limited
Email: info@chandrakumartech.com
Phone: +91 9994370319 / +91 8754421053